Implementation & Documentation
Once the installation of the ERP is completed, it is important to ensure that the purchased solution is suited for the client’s business processes. This is accompanied by full documentation of all the steps executed in our plan to upgrade the system, such as: gap analysis document, design document, document flow, and user manuals to site a few examples.
We provide a structured approach to shifting / transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at empowering employees to accept and embrace changes in their current business environment. In project management, change management refers to a project management process where changes to a project are formally introduced and approved.
Maintenance & Support
Customers are offered a high level of support service through specialized staff whose members provide accurate consultation and prompt assistance. Through our after-sales service, which covers system optimization, system upgrade, etc., we make sure that all the client’s problems are resolved in due time and whenever needed.